SHIPPING INFORMATION
** Looking to make a return please visit our returns page**
Shipping to the United States
We ship to all 50 states, Washington DC, US Post Office Boxes, US territories, and APO/FPO/DPO addresses. International shipments will be handled through a third-party provider.
Payment Methods
Badgley Mischka accepts the following forms of payment for online purchases.
- Credit Card: Visa, Mastercard, American Express, and Discover
- Apply Pay
- Google Pay
- PayPal
- Affirm
Shipping Method | Shipping Charge | Order Placed | Order Delivered | |
Standard | 10$ | -- |
| |
Expedited | $35/50 | Before 12pm ET, Monday through Thursday |
| |
Overnight** | $75 | Before 12pm ET, Monday through Thursday | Next day | |
| Day after next | |||
| Monday | |||
Between Friday 12pm ET and Monday 12pm ET | Tuesday |
Shipping Method | Shipping Charge | Order Places | Order Delivered |
Standard | $10 | -- | 3 to 6 Business days* |
Expedited | $25 | -- | 2 to 6 business days* |
Overnight** | $50 | Before 12pm ET, Monday through Thursday | Next Day |
After 12pm ET, Monday through Wednesday | Day after next | ||
Between Thursday 12pm ET and Friday 12pm ET | Monday | ||
Between Friday 12pm ET and Monday 12pm ET | Tuesday |
*Delivery times go into effect the business day after you place an order.
**Overnight shipping availability and order cutoff times are subject to change.
Orders may be delivered by FedEx, UPS, or the U.S. Postal Service (USPS). An order may be shipped with a higher service tier to meet the original delivery expectations at no additional charge.
Our flat-rate shipping fees apply regardless of order size or weight. In some cases, the flat-rate charge may exceed actual shipping costs. Shipping is not refundable
†Free standard shipping and handling is valid for logged-in Badgley Mischa Glam Rewards members on qualifying orders of $250 or more. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash. See table above for shipping and handling details. Free standard shipping and handling will be automatically applied to qualifying orders at checkout. Orders shipping free to the continental U.S., Alaska and Hawaii will be sent via standard shipping and delivered by FedEx, UPS or USPS. Orders shipping free to P.O. Boxes, APO/FPO/DPO addresses, Guam, Puerto Rico or the U.S. Virgin Islands will be sent via the USPS. Orders sent to US Post Office Boxes and APO/FPO/DPO are not eligible for expedited shipping. Terms of offer are subject to change.
Product Availability and Pricing
All products are subject to availability. We reserve the right to limit the quantity of products we supply, ship only part of an order, divide orders into multiple shipments, or alter the terms or duration of any special offers or sale promotion. All orders are subject to address verification and credit approval. Once your order is submitted, you will receive an order confirmation. If you do not receive this confirmation, the order may not be processed.
While we use reasonable efforts to provide accurate prices on our website, errors may occur. If we discover an error in the price of the merchandise you ordered, we will give you the option of confirming your order at the correct price or cancelling. If we are unable to contact you, we reserve the right to cancel the order. Title of products you order on this website and risk of loss or damage to products passes to you upon delivery, provided that we have received payment in full.
Shipping
Please make sure you ship your package to a secure location. If a package has been marked as delivered by our carriers, theft is outside of our control and we are unable to offer refunds for stolen package. If packages are lost and not scanned as delivered, we can place a claim on your behalf with the carrier. We also offer shipping insurance powered by Route. If Route was not included in your order, we ask that any claims are made within 3 days of the expected delivery date. Replacement or refunds will be processed after the carrier has investigated the claim which can take up to 7 days. Damaged and Defective Items: In the unlikely event that your order arrives damaged or is defective, you may return the item for a full refund or replacement depending on inventory, as long as Customer Service is notified within 1-5 days after receiving your order.
Sales Tax
Badgley Mischka charges state, local and county taxes on online transactions based on shipping address as required by applicable laws.
Route
Route is a package protection shipping insurance service. The purchase of Route insurance is non refundable. To learn more about Route please click here
Tracking
Your order tracking information is provided in an email with your shipping confirmation. If you have questions or there is a discrepancy with your order, please retain all documentation and packaging. Contact us immediately by sending an email to customerservice@badgleymischkaweb.com and we will gladly look into the issue.
Final Sale
Items listed as Final Sale are ineligible for return. Fragrance sales are final. We reserve the right to designate on the website other non-returnable merchandise
Return Policy
Eligible items purchased from BadgleyMischka.com may be returned for a credit or refund within 30 days of purchase. When using our prepaid label $10.00 will be deducted from your refund. We will gladly accept purchased merchandise that is unworn with original price tags attached and in the original packaging (original shipping packaging not required). Merchandise that is worn or damaged may be refused or subject to a restocking fee. Items damaged during return shipment due to negligent packing will not be accepted. Refused items are shipped back to the customer at their expense.
Return Instructions
Domestic
To initiate a return please visit our returns page. You will be prompted to provide your order number and shipping zip code. Follow the simple steps choosing the items you would like to return, then select a return method (either a Happy Returns Return Bar location or an at home printed label). If you are unable to initiate a return label, please email customerservice@badgleymischkaweb.com. Multiple orders can be returned in the same package if returns are initiated for each order and all return packing slips are included. Refunds are processed immediately when items are returned to a Happy Return Returns Bar. Returns shipped using a standard shipping label will be processed within 3-5 business days after receipt. Refunds should appear in your account within 3-7 business days after quality inspections and repackaging. We reserve the right to refuse any merchandise that does not meet our return requirements.
International
Please visit our International Returns portal to begin your return. We are happy to accept returns for merchandise purchased on badgleymischka.com that have not been worn, damaged, washed, or altered. Clothing garments must be returned with tags still attached. All items shipped back must be returned in the original packaging (original shipping carton not required) within 30 days of purchase.
Exchanges
If you would like to exchange your item, please return the item you wish to exchange and place a new order on our site.
Final Sale
Items listed as Final Sale are ineligible for return, including any Fragrance purchase. Other specialty sale or clearance items may be ineligible or returnable for store credit only. Store credit can be used for purchases on BadgleyMischka.com and will expire 24 months after the issuing date.
International
To start the returns process, please use our RETURNS PORTAL to receive a return label for your order. Please reference your Global-E order number beginning with GE to access your return.
Please note that the shipping costs paid at the time of the order will not be refunded.
Prepaid duties and taxes are forwarded to your local customs authority and therefore, are non-refundable. As only the recipient of an order can claim these fees back, please contact your local customs office directly with copies of the returns paperwork.
Items returned without an authorized return label from Customer Service will not be accepted. Keep the Return Tracking Number for your package to monitor the delivery status.