How it works
Please note: All of our pre-loved styles ship directly from the seller and are Final Sale. Head to our FAQ for more details, and please reach out with questions!
FAQ: I WANT TO BUY ON THE ARCHIVE
Why should I shop here?
The Archive is the dedicated marketplace for buying and selling Badgley Mischka products you love over and over again. We’ve created this community experience for finding and purchasing our pre-loved items.
What can I find in Badgley Mischka’s The Archive collection?
You will find real Badgley Mischka customers selling their pre-loved garments. These pre-loved Badgley Mischka pieces will ship directly to you from another Badgley Mischka customer upon purchase.
How do I pay for a pre-loved item?
You will pay via our secure checkout in the same way as with any Badgley Mischka order. Simply "Add to Cart" and proceed through the checkout as usual.
Please note that the shipping fee is included in the seller’s price.
How long does shipping take?
We ask our sellers to fulfill your order within 3 business days. The garment will ship with a tracking number, and typically arrives within 3-5 days of being shipped.
Please note that shipping fee is included in the seller’s price.
Can I return my pre-loved purchase?
All pre-loved purchases are final unless the item is not in the condition described by the seller. If that situation occurs, you can open a dispute once the item has been delivered to you. If we confirm the dispute, we will issue a refund and ask that you please return the item. If you have any questions or concerns, we are always available to help at Badgley Mischka customer support email: firstname.lastname@example.org
What should I do when I receive my order?
Once your order has been delivered you will receive an email to confirm and rate the product. Let us know if your item is up to the standards you expected! If yes, feel free to give your seller a great rating. If not, let us know within three days through the form. One of our customer service representatives is here to take care of you!
Can I buy an item if I don't live in the United States?
Not yet! The Archive service, powered by Recurate, is not currently available to buyers anywhere outside of the US. We are unable to fulfill international shipping orders.
FAQ: I WANT TO SELL ON THE ARCHIVE
Why should I sell my items on The Archive?
Our goal is to give you the best value for your item, sell it fast, and find your items a new home to be loved again and again. Not to mention, it's simple - list items straight from your order history if you purchased the item from the Badgley Mischka online store.
The Archive is the official marketplace for buying and selling your pre-loved products from Badgley Mischka. This is where our community lives, and where YOU the customer can interact with one another.
How do I sell my pre-loved item?
Log into your Badgley Mischka account (create an account if you don’t have one) and click "Sell The Archive". Pick the item you want to sell from your purchase history and follow the prompts.
Remember to provide complete and accurate information about the item’s condition, since you will only get store credit once the buyer confirms its condition.
Badgley Mischka reviews all pre-loved submissions and has the right to approve or deny listings.
Once approved, we encourage you to share your listing!
What if my item is not in my purchase history?
Not a problem! If you received a Badgley Mischka item as a gift, purchased from a third-party seller, or anywhere else, navigate into your Badgley Mischka account just as normal. When you see your purchase history, locate the button that says “Sell Another Item”. Fill out the form and submit, we’ll take care of the rest!
How should I take photos of my item?
Lay your item down on a flat surface (like a table or a bed) or hang on a hanger against a solid background. Take photos of the front, back and any imperfections on the item. If possible please take a picture of the sewn-in tag at the neckline and/or the price tag if you still have it.
What can I sell?
You can sell Badgley Mischka Label apparel and shoes through our pre-loved program. Bridal products are ineligible for resale. Once approved, we will place it in the The Archive collection for any customer to purchase.
Note: Some items from our current and core collections may not be approved to be sold at this time. Feel free to reach out to Badgley Mischka customer support email with any questions about your listing: email@example.com
How should I price my item?
We will give you a price recommendation based on the original price and condition. You’re welcome to adjust this price.
What price can I sell at?
You are welcome to name your price, but we will recommend a price based on the item’s condition. We will then add a fixed amount to the listing price to cover shipping charges. These prices are subject to modification during the approval process by Badgley Mischka.
How is my product approved?
Our dedicated quality team reviews every item before it goes live. We want to make sure your buyer is happy and your item sells! We review:
- Your pictures: so they are accurate and high quality
- Blemishes or quirks: to make sure they are accurately described
- The condition you selected: to make sure it accurately reflects your images
- The product: to make sure it is an authentic piece
Please note that five images of your item are required.
When will I be paid?
You, as the seller, will only be paid for your item after it has been delivered and confirmed. When USPS notifies our system the item has been delivered, the buyer has 3 days to confirm and rate the item. Once this happens, we will release your payment throughBadgley Mischka store credit.
How will I be paid?
You will receive 100% of the sale price of the item in Badgley Mischka store credit.
What are the fees for selling my items here?
As a Seller on The Archive, you will receive 100% store credit for your item once sold. There are no fees!
How does the store credit work?
You will automatically be issued store credit to your Badgley Mischka account when your item sells
Can I sell an item if I don't live in the United States?
Currently, we offer the The Archive collection in the US only.
How is shipping handled?
Once your item has sold, you will receive a pre-paid, pre-addressed shipping label via email and must send the item within 3 business days. If you have not shipped your item within 10 days, your transaction will be canceled. You do not have to pay extra for shipping.
Pack your items along with their respective labels and a thank you note. Drop it in the mailbox or at the nearest US Post Office. Also, you can schedule a free USPS package pickup.
Please carefully & neatly pack your item, and drop it off with the shipping label at the nearest post office. You can also hand it to your mail person.
How should I prepare my item once it’s sold?
If you’re selling items, ensure it’s in its best quality. Make sure your clothing is laundered. Give shoes and bags a good clean and make sure there’s nothing left in any pockets. Write a note to your seller to include in your package. The best pieces come with their stories.
What packaging should I use?
Your packaging should fit the size and shape of your item while keeping it protected. We encourage you to reuse packaging from previous purchases or recycled materials. Note: you can use a USPS box, available for free at any post office.
Sustainability at Badgley Mischka
We're turning the spotlight on sustainability and redefining luxury with our new pre-loved marketplace. Boundless beauty, limitless possibilty.
Some of our favorite product on The Archive:
Items on the Archive are fulfilled by the community