Items purchased from BadgleyMischka.com may be returned for a credit or refund within the first 30 days after your items are delivered. We will gladly accept purchased merchandise if it has not been worn or altered, has its original price tag still attached and is accompanied by its receipt or packing slip. Returns that are worn or damaged and those sent after 30 days may be refused or subject to a restocking fee. Refused items are shipped back to the customer at their expense.
Regular sale items are returnable with the same return policy as full-price items. Items listed as "final sale" are ineligible for return or exchange. Items purchased in a "surprise sale" or "flash sale" are only returnable for store credit or exchange for an item of equal or lesser value, unless these items are marked as final sale. Final sale and surprise sale items are rare and will be clearly marked on the website. Store credit expires 24 months after the date it is issued and can only be used for purchases on BadgleyMischka.com.
Please note: Free returns apply to U.S. orders only. All international orders are still required to pay all shipping expenses, including shipping fees for returns. International customers are responsible for all duty and tax fees. Please see our International Shipping Page for details about checkout and shipping to international addresses.
To avoid any issues with missing packages, please write down your return tracking number and retain the receipt of drop-off from the shipping facility for your records.
When applicable, shipping fees are non-refundable.
Sale prices cannot be applied to past purchases.
HOW TO RETURN ITEMS (U.S. ORDERS)
To return any items you purchased, please check to see if a return label was provided in the box with your order. If a shipping label was not provided with your order, simply email us at CustomerService@BadgleyMischkaWeb.com and a label will be generated for returns to our warehouse in Orange County. Pack merchandise in its original packaging, just as you received it. Place the merchandise in the cardboard shipping box and include a completed return form. Returns without proper paperwork and identification may be delayed or left unprocessed. Items damaged during return shipment due to negligent packing will not be accepted or will be subject to a restocking fee.
Ship the package to:
15342 Graham Street
Huntington Beach, CA 92649
Once your returned items have been processed, you will receive an email confirmation detailing the refund. Please allow two weeks for transit time. Your refund should appear in your account within five to eight business days of receiving your email confirmation.
HOW TO RETURN ITEMS (INTERNATIONAL ORDERS)
If you are an international customer who ordered through our International Checkout process with GlobalShopEx, you will need to contact GlobalShopEx for a return authorization (RA) form.
We cannot process exchanges for international customers. If you need a different size or a new item, please place a new order for the item you want and return your previous purchase.
Email CustomerCare@GlobalShopEx.com to begin the returns process.
Please include the provided RA form with your order numbers for all returns.