Items purchased from BadgleyMischka.com may be exchanged or returned for a credit or refund within the first 30 days after your items are delivered to your door. We will gladly accept purchased merchandise back if it has not been worn or altered and is accompanied by its original price tag and receipt or packing slip. For items returned within 30 days, there are no restocking fees and you do not need to call for a return authorization. Returns that are worn, damaged, or received after the 30-day mark may be refused or subject to a restocking fee. Refused items are shipped at the expense of the customer. Items listed as Final Sale are ineligible for return or exchange.
At this time we are able to process returns, but not exchanges, for international orders. International customers wishing to reorder an item should submit their original order for return and place a separate order for the new item. Please see our international shipping page for details about checkout and shipping to international addresses.
*If your exchange or return does not arrive back to us, BadgleyMischka.com must be notified within 15 days from the day the items were shipped by you. If you do not notify BadgleyMischka.com within 15 days that your order did not arrive, no refund or replacement will be given. To avoid any issues with missing packages, please write down your return tracking number for your records.
Shipping Fees are non-refundable.
Shipping Fees will automatically be charged on all exchanges.
HOW TO RETURN/EXCHANGE ITEMS
To return or exchange any items you purchased, simply fill out the return form included with your order. Pack merchandise in its original packaging, just as you received it. Place the merchandise and completed return form in the cardboard shipping box. Items damaged during return shipment due to negligent packing will not be accepted or will be subject to a restocking fee. Ship the package to:
504 Big Bear Blvd., Suite C
Columbia, MO 65202
We do not require a return authorization number. The cost of the enclosed return shipping label, if used to return an item, will be deducted from the amount of your return. Once your returned items have been processed, you will receive an email confirmation detailing the refund or exchange. Your refund should appear in your account within three to five business days of receiving your email confirmation. For exchanges, any differences in price will be either charged or refunded to the credit card on file unless requested otherwise.